FAQ
Frequently Asked Questions
What does Calix sell?
Calix is a curated bookstore for practical physical books on focus, health, parenting, learning, and clear thinking. We publish a short shelf of titles built for daily use, not shelf decoration.
Do you ship worldwide? How long does delivery take?
Yes. Orders are processed within 1–2 business days. Estimated delivery is 7–13 business days from dispatch. Delivery times are estimates and may extend during holidays, peak seasons, or customs processing on international orders.
Is shipping free?
Free shipping on all orders. No minimum spend and no shipping fees at checkout.
What is your money-back guarantee?
Every order is covered by a 30-day money-back guarantee from the day it arrives. If a Calix book is not the right fit, email calixstoresupport@gmail.com within 30 days of delivery with your order number and we will make it right.
How do I track my order?
Once your order ships, you will receive an email with a tracking number. You can also use our order tracking page at any time.
Do you offer discounts for buying more than one book?
Yes. Order 2 books and save 15%. Order 3 or more and save 25%. Bundle pricing is applied automatically at checkout through our Book Bundle offer.
What is the free ebook gift?
Order 2 or more books and we add a free digital ebook automatically at checkout. On orders of 3 or more books, you receive two free ebooks. No code required.
How do I contact support?
Email calixstoresupport@gmail.com or use our contact form. We respond within 24–48 hours on business days.
How do returns work?
See our full Returns & Exchanges policy. In short: email us within 30 days of delivery with your order number and we will help you with a refund or replacement.