Privacy Policy

Last updated: June 2026

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Personal identifiers: name, email address, phone number
  • Shipping information: delivery address
  • Payment information: processed securely through our payment provider — we do not store full card numbers
  • Usage data: browser type, pages visited, time on site (collected via cookies)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer support inquiries
  • Improve our website and product offerings
  • Send marketing emails (only with your consent — you may opt out at any time)

3. Data Security

Your data is transmitted over SSL-encrypted connections. Payment processing is handled by industry-standard payment providers that comply with PCI DSS requirements. We take reasonable technical and organizational steps to protect your information against unauthorized access.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share data with:

  • Shipping carriers (to fulfill your order)
  • Payment processors (to complete transactions)
  • Analytics providers (anonymized usage data only)

All third-party providers are required to handle your data in accordance with applicable privacy laws.

5. Cookies

Our Site uses cookies to improve your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, but this may affect Site functionality.

6. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To make a request, email us at support@calixshop.com. We will respond within 30 days.

7. Retention

We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Order data is typically retained for 7 years for tax and accounting purposes.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a notice on the Site. Continued use of the Site after changes take effect constitutes acceptance.

9. Contact

Questions about this policy? Contact us at support@calixshop.com.